Terms & Conditions

Welcome to WallMounts. By accessing our website, booking a service, or engaging with our technicians, you agree to follow the terms outlined in this document. These policies ensure a safe, secure, and professional service environment for both customers and technicians.

1. Service Usage Policy

WallMounts offers Smart TV installation, wall mounting, home theater setup, device configuration, and related home entertainment services. When using our services, you agree that:

• All information provided during booking is accurate and up-to-date.
• You will maintain a safe environment for technicians to work in.
• You are responsible for clearing the installation area before service begins.
• Technicians may need access to WiFi, power outlets, or internal systems to complete the service.

2. Pricing, Fees & Modifications

All prices listed on our website represent standard service rates. Additional charges may apply for:

• Extra labour time beyond the standard package
• Mounts, brackets, or accessories not included in the booking
• Complex wall materials such as concrete, marble, brick, or metal
• Travel fees outside standard service zones

Pricing may change at any time without prior notice. Discounts and promotional offers are valid only within their specified duration.

3. Booking, Rescheduling & Cancellations

Bookings can be made via our website, chat support, email, or phone. To reschedule or cancel:

• You must notify us at least 24 hours before your appointment.
• Cancellations under 24 hours may incur a late-cancellation fee.
• No-show appointments may be charged at full or partial rates.

4. Service Conditions & Home Safety

During service, you agree to ensure:

• The working area is accessible and free from obstructions.
• Pets, children, and sensitive items are secured.
• Technicians are not held liable for issues caused by existing wall damage, faulty wiring, or improper electrical systems.

5. Liability Limitations

WallMounts is not responsible for:

• Pre-existing damage to walls, devices, or electrical systems
• Interruption of service due to power issues or poor network connectivity
• Device malfunctions not caused by our installation
• Any loss of apps, login details, or settings during configuration services

Our technicians follow best practices, but installation on weak or damaged surfaces is done at customer risk.

6. Warranty & Support

WallMounts offers a limited installation warranty covering issues resulting from technician errors. The warranty does not apply to:

• Accidental damage after installation
• Unauthorized modifications or tampering
• Water damage or electrical faults
• Mount failure due to incompatible wall type or user misuse

7. Intellectual Property Rights

All text, images, graphics, service descriptions, and branding on this website belong to WallMounts. No content may be copied, modified, or reused without written permission.

8. Governing Law & Dispute Resolution

All terms fall under the legal jurisdiction of the United States. In the event of a dispute, parties agree to attempt resolution through communication before pursuing legal action.